Super Star Car Wash - DeSoto, Texas

findjoselyn

Jermel at Super Star Car Wash greeted me with the warmest smile, and the BEST energy! He was so incredibly helpful, and made my visit so pleasant. I love the staff at Super Star Car Wash! The grounds were extremely clean, and my vehicle was incredibly clean after driving through the car wash.

They offer free vacuum cleaners, with plenty of bays for everyone. I will definitely return and I recommend this location to friends and family.

La'Toya D.R.

Typical car wash, only have 2 complaints, the business claims to take both cash and card…however, they did not tame cash and have it taped off. The 2nd issue is that a few of their vacuums did not work. Other than that, your car will still get washed which is the a given at a car wash.

Tamika Lockhart

Great customer service from every staff member I've interacted with over the last few months as a member. Cortez's wheel & tire shining skills are unmatched!

Mariama Mitchell

The roller malfunctioned and fell on my back window. They are making it impossible to repair even though they admit fault. They refuse to give out their insurance information so you can contact them. I’m more than like going to have to pay repairs on my own.

Angela d

I have a membership however, not feeling great about it due to dirty and old wash brushes my car gets scratch especially on the sides really bad. Also be sure you are guided on the rails correctly when going it I don’t think I should be hearing grinding from the wheels during the wash doesn’t feel good & concerning. Is the wash worth the chance of causing defects & problems to vehicle. I see people have addressed this concerns over a year ago. Unfortunately it’s still the same. Pics are included from different patrons. Instead of separate responses from management just fix the problems people pay enough to give it your attention. That’s how you show you care about who does business with you & what type of service are you providing.

Gilbert Longoria

This place has the worst service I have ever dealt with. The assistant manager is a good guy, but the workers and the manager I cannot describe the disappointment I have in them. While entering the car wash, the guy that guided me in was not paying attention. Waited till I ran into the guide rail then decided to guide me the other way. I clearly felt the wheel hit the guide, as well as heard the grinding and when I asked him did it mess up my wheel he flat out, lied to me and told me I didn’t hit anything. so exiting the car wash I immediately checked my wheel and mind you it wouldn’t have been a bad deal. Had these have been old wheels but my two front wheels are not even two weeks old. When I asked to see the footage management refused to show me then told me they’re not responsible for non-factory items. And said there was nothing he could do for me. So if you value your car or the service that you’re given, I would not recommend this car wash.

Pamela Wright

I haven’t done a review in awhile.. This car wash use to be horrible.. The vacuums never worked. The place was trashy. I remember during the summer, I was inside the wash and the car in front of me just stopped. There was some type of malfunction with the machines.. This actually happened to me 2x’s and both times I was behind the car, and my car kept rolling.. I’ve been going lately and noticed a complete 360. The car wash and vacuums are working properly and the grounds are nice and clean, and not to mention how nice everyone is.. I needed to let them know. I spoke withTee, the GM. I let him know how much I appreciate the up keep.. I have a membership, was seriously thinking of canceling. But, no need to do so, as long as the community keep getting top notch service…

Rachel Thomas

Good car wash that gets your car clean. I recently cancelled because I grew frustrated with there being tons of yellow jackets flying around the trash cans which were not being emptied regularly and the vacuums NEVER worked! There is not a vacuum hose at every station and those that do have one either don’t have nozzles on them or don’t work at all. I didn’t like paying for a service that I could not fully use. For $27.99/mo I expect to wash and vacuum my car. There are others places less expensive and that have fully functioning equipment. It’s a shame because the wash was great.