Piscines S & S - Gilbert, South Carolina

Whitney Day

Rachel, Frank, and Jamie exceeded all our expectations! Their professionalism, attention to detail, and dedication to making our pool perfect made the whole experience incredible. We absolutely love our new pool! Highly recommend...you will not be disappointed!

Donna Padgett

S & S Pools did what “they” (another well known pool company in town) said couldnt be done. They installed a beautiful fiberglass pool. Our location and where we wanted to put the pool did not make it an easy task but it went off without a problem. From start to finish, Rachel and Frank were fantastic and did exactly what they promised!!! Rachel has been a great support as we are learning everything we need to know to take care of our pool!!! We are so grateful to S & S Pools and highly recommend them to everyone!!!!!!

Leeann Melton

S&S pools was amazing to work with! As a first time pool owner I did not know what to expect. Everything was organized from the beginning, Rachel kept me informed of every single step of the way. When I screwed something up with my pump at 9pm she was on the phone with me walking me through it and even ended up needed to take a part from her own pool pump and meet me at 9pm so I could fix mine and wouldn’t get behind schedule!

Excellent family atmosphere and extremely knowledgeable! So glad I decided to go with S&S Pools!

Kandi Ruffner

They were extremely helpful and friendly. This is the second year I have done a summer waves pool, and last year I absolutely failed at properly maintaining it the way it should be. It was frustrating and led to me giving up on it. My test strips would always read not enough, to much, or just not there at all in some of these things being tested. I took a sample of my water to S&S and after testing it, I was told that my Ph and chlorine were good, that all I needed to do is add alkalinity and stabilizer to maintain my levels. She gave me written instructions on what to do, and only sold me the alkalinity BECAUSE!!! The stabilizer she had would have lasted my pool with the size it is 2 years and that I could save money by buying a smaller bottle of it elsewhere. She wasn’t trying to sell me everything in her store to make a profit and even was looking out for the best interest of my wallet. The pool is beautiful, doesn’t reek of chlorine (which she also explained is not something that a pool should smell like) and thus far all I have had to do since her helping me, is test my pool daily. Thank you !!!!

Dina DiSanti

100% the BEST. It's taken me a while to write this review because it's incredibly hard to find the right words to describe just how absolutely amazing Rachel Smith Waits and her S&S team are. We started shopping around for a pool about a year before we actually pulled the trigger. When the decision was made to move forward, the ONLY person that came to mind was Rachel. She is respectful, patient, accommodating and honest. Her team is great as well, Frank is extremely experienced and knowledgeable. The experience of the install was pure quality and amazing to watch as its was seamless and precise. Rachel took the reins from day one, making a stressful situation almost serene. My pool is installed and perfect. S&S made sure to use the top quality materials and provide the best of the best (pumps, etc) with the job. I could not have asked for a better experience or team and I can say with 100% certainty that they will continue to be there to stand behind everything and to help guide us along the way. S&S is not just a great company, they are THE ONLY company to chose!

Brad Conklin

Rachel is an absolute pleasure to work with. Her knowledge and willingness to help are second to none. I am grateful for her patience and fast responses. I purchased an existing commercial pool and have had a couple of mechanical issues that nobody else seemed to want to help with. Even though S&S is not in the commercial pool maintenance business, that didn't stop her from going out of her way to help. If you are considering installing a new pool or need pool supplies, call Rachel for the best customer experience!

Alan Lewis

Highly recommend getting a pool with S&S from beginning to end they have exceptional customer service. The people they use for Excavation,Electrical, and Concrete services all top knotch if your looking for a great pool with great service and help learning along the way. Look no further!!

Melissa Thompson

If you are looking for a Fiberglass (the BEST) pool and wonderful compassionate customer service to help along the way —— LOOK no further!! We live in the Aiken County Area in North Augusta and spoke to many companies who came out! All were over priced or didn’t do Fiberglass pools! Who wants to pay to replace a liner every so many years! Not me! After talking with Connie and Rachael, I knew this was the place for us to get our pool!

Fiberglass pool installed this week by S&S Lexington SC and they were so easy to work with! They will walk you through the process as we are new pool owners! Looks awesome and two days to put in! Connie and a Rachael are family and make you feel like family when you go there! They know the true meaning of FAMILY owned and operated and it is reflected! This is the BEST pool place! You both and a Frank ROCK!! I will send all referrals your way!