S & G Builder Appliance - Columbia, South Carolina

A M

Wish I could leave 0 stars. Our $750 + microwave stopped working ( 2 years old - yes, out of warranty), but since we bought all of our home appliances from them ( a lot of money), I naively thought we could get a partial credit from the store or refund. Nope. After 2 weeks of run around ( we're calling the rep/manufacturer ECT), I called and said I was bringing it back and would leave it with them - they could have it. Rob ( owner?) threatened to call the police for littering ( yes, I'm serious). This guy couldnt care less. I told him I would let my builder know not to send more clients to him - his response? "I'm shaking in my shoes". Not a place you want to spend top dollar at - go somewhere else.

A K

Tripp was great to work with and everyone was very helpful and friendly. Thank you for making the process easy.

N R

The place would have never gotten my services if it was my choice. The owner is rude and a joker. He placed trash appliances in my new home. Most of the features on the new microwave do not work and I have never used the stove because it shocks me whenever I attempt to wipe it off. SMH! I wish an attorney would read this and contact me if they believe I have a chance to file a lawsuit. Can’t figure out why they are still in business. DO NOT PURCHASE ANYTHING FROM THIS PLACE!!!!

Tim Cook

I personally wouldn't buy anything from this place. I was parked outside with truck and trailer by the road while my Helper was next door getting us a breakfast sandwich ? and a man came out and asked me was I planning on being here long. He had a nasty attitude. It was early in the morning mind you. Plenty of parking. But no worries for that. I've past this past a thousand times. Only time parking lot is full is game day. Nasty attitude should be cleaned up. If you deal with the public you should already know this.

Mountain View Mulch

My husband and I got in a bind while hauling a horse on Sunday morning we pulled into this parking lot to to run over to Waffle House to use the bathroom and grab our food. When we arrived to the parking lot it was empty, while we were in the bathroom this man pulled their box truck right beside us and his pick up truck behind us so we couldn’t get out my husband walked over multiple times trying to find someone to tell them we were just waiting on our food and that we would be leaving but couldn’t find anyone I saw this man moving another truck around so I ran over there and told him we couldn’t fit in the Waffle House parking and that we were just using the bathroom and grabbing our food I was trying to do the polite and respectful thing. This man was so rude to me he assaulted me verbally and I felt as though he was going to physically assault me even though he didn’t but I also just apologized and walked over to get my husband so we could leave which didn’t give him the extra time to do so. Being business owners ourselves we can’t imagine treating anyone like this let alone future customers, we will NEVER take our business here and would rather spend more money elsewhere then support a business like this one.

Kimberly Meece

The delivery guy/installer was excellent from start to finish. He delivered a stove for us and it wasn't easy because of the way our house is laid out. He was professional and very respectful of our property. Could not ask for more. Thanks for a great experience!

Jeff Royal

Never made it into the store
I brought my trailer and needed a couple refrigerators and a couple stoves and a couple dishwashers that I had called about earlier in the day.
I pulled into the parking lot and started to walk across to get lunch at Waffle House before I went to purchase. A guy came out and told me I couldn’t park there and I needed to move.
Never said hi or could I help you, just move.

Person I talked to on the phone this morning was nice price agreed to was reasonable, person coming out the door was not.

Taking my biz to another place with my quote that says the will price match

Your loss

Rich Jones

Have used this business for parts in the past. First time buying an appliance here, Excellent customer service, Hard to find these days. Robin was wonderful to deal with. could not believe in less than 24 hours my new dryer my new dryer is up and running. Install Technician was very nice. Thank you so much. I will be back for sure.